Job Title岗位名称：Service Sales Specialist售后销售专员
Business Unit部门：Service Department
Duties and Responsibilities工作职责
- Complete call out plan.
- Extend and maintain customer relationship via phone and visiting on site.
- Enlarge service contract coverage rate on iBase.
- Achieve service sales target (New contract, renewal contract and spare parts sale).
- Collect and feedback marketing information.
- Work close with and support product sales on service contract.
- Maintain CRM data, create quotation and contract in CRM.
- Invoice and collection.
Skills and Qualifications岗位要求
- College or above.
- Open to all backgrounds
- Over 1 year experience on service sale or spare parts sale.
- Good command of English
- Customer focused – able to build relationships and gain trust over the phone/email
- Self-motivated with the capacity to plan time effectively & prioritise
- Communication – able to communicate clearly and accurately by adopting a range of styles, including oral and written English
- Resilience – remains effective in the face of pressure
- Excellent customer service skills