Job Title岗位名称：Service Sales Specialist售后销售专员

Business Unit部门：Service Department

Location地点：Shanghai        

Duties and Responsibilities工作职责

• Complete call out plan.
• Extend and maintain customer relationship via phone and visiting on site.
• Enlarge service contract coverage rate on iBase.
• Achieve service sales target (New contract, renewal contract and spare parts sale).
• Collect and feedback marketing information.
• Work close with and support product sales on service contract.
• Maintain CRM data, create quotation and contract in CRM.
• Invoice and collection.

Skills and Qualifications岗位要求

• College or above.
• Open to all backgrounds
• Over 1 year experience on service sale or spare parts sale.
• Good command of English
• Customer focused – able to build relationships and gain trust over the phone/email
• Self-motivated with the capacity to plan time effectively & prioritise
• Communication – able to communicate clearly and accurately by adopting a range of styles, including oral and written English
• Resilience – remains effective in the face of pressure
• Excellent customer service skills